Reference

Your Account Rights and Our Legal Terms

Before you open an account or top up via DANA, OVO, or GoPay, take a moment to understand what governs your use of this platform. These terms outline your rights, our responsibilities, and how access works for eligible regions under applicable local law.

Account TermsPrivacy & DataJurisdiction ConditionsCookie PolicyWallet Eligibility
daruma sakti login Your Account Rights and Our Legal Terms
HOW WE HANDLE THIS

Data, Cookies, and Account Security Practices

We handle account data with care — here is what that looks like in practice. Your session is protected by SSL encryption from the moment you log in, whether you are on mobile or desktop. Cookie data is used to maintain your session and remember your wallet preference between visits — we do not use tracking cookies to profile you across third-party sites. You can adjust cookie permissions from your browser settings at any time.

Account Security

Login sessions use SSL encryption end-to-end. If we detect unusual access on your account, we prompt re-verification before any withdrawal or wallet change is allowed to proceed.

Data Access Requests

You can ask us to send you a copy of the personal data we hold on your account. Submit your request via support chat or email, and we will process it in line with applicable regulations.

Cookie Controls

We use session cookies and preference cookies only. No third-party ad tracking is attached to your account. You control cookie permissions directly from your browser or mobile app settings.

Account Closure

If you choose to close your account, contact support and we will confirm the process. Data linked to completed transactions is retained for the regulatory period, then deleted from active systems.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Account Matters

Live Chat Support Reach our account support team directly through the live chat window in your account dashboard. Available around the clock for wallet, access, and terms queries.
Email for Legal Queries Send detailed legal or data requests to our support email. We respond to data access and account queries as promptly as our team allows during business hours.
In-Account Help Center Navigate to the Help section inside your account to find answers on data rights, cookie settings, account closure, and how to submit a formal complaint.

Common Questions About Terms and Your Rights

If something in our terms raises a question, here are the answers we hear most often from account holders using DANA, OVO, or GoPay in Indonesia.

Access depends entirely on local law where you are. We make the platform available in regions where online gaming is permitted. You are responsible for confirming eligibility under your local rules before opening an account.

We collect the information you provide at registration — name, contact details, and linked wallet information for DANA, OVO, or GoPay. Transaction records are retained for the period required by applicable law.

Yes. Contact support through live chat or email and request a data summary. We will compile what we hold on your account and send it to you in line with the applicable data handling regulations.

Wallet matching — whether DANA, OVO, or GoPay — is a standard account verification step. It confirms that deposits and withdrawals go to the account holder, reducing the risk of unauthorised transactions.

Active profile data is removed from our systems after your account closure is processed. Transaction records linked to completed activity are retained for the regulatory minimum period, then permanently deleted.

We post any updates directly on this page before they take effect. If you continue using your account after a change is published here, that counts as your acceptance of the updated terms.